FAQ
FAQ
General
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Where are you based?
Our offices are based in Braintree, Essex but we deliver Nationwide.
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What are your opening hours?
We are open for calls from 8.30am to 5pm Monday to Friday. We look forward to hearing from you!
Ordering
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Will I receive a VAT invoice?
Yes. Upon completion of order you will receive a VAT invoice by email. If you have any queries or would like a copy please contact our office and ask for our accounts department.
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Can I collect my order from you?
Yes. Please check with the office to make sure we have everything in stock for you.
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Where do you deliver?
We will deliver anywhere in the UK.
Account
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Can I open a credit account?
Yes. Please contact our offices where we will be more than happy to help you.
Getting in Touch
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How can I contact you?
We are always happy to hear from our customers, you can contact us by phone or email between 8.30am and 5:00pm on a Monday to Friday.